Returns & Exchanges
We want you to be completely satisfied with your new snowboard or gear. If your purchase isn't the perfect fit, you can return unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Log into our returns portal with your order number and email address to select the items you wish to send back.
Prepare the Gear
Place the unused equipment back in its original protective packaging, ensuring all tags and protective films remain intact.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned gear, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing